Job Description:
We are looking for an experienced Assistant Manager – IT to manage IT infrastructure, network operations, hardware support, and endpoint security across branches.
Key Responsibilities:
- Manage Windows/Linux systems, LAN/WAN, VPN, routers and switches.
- Monitor network connectivity and troubleshoot IT-related issues.
- Ensure firewall, antivirus, DLP and endpoint security compliance.
- Supervise IT support tickets and ensure timely resolution.
- Manage IT assets, AMC renewals and vendor coordination.
- Support ERP, CRM and HRMS infrastructure requirements.
- Guide IT support staff and coordinate with internal departments.
Required Skills:
- Strong knowledge of networking and system administration.
- Experience in firewall, VPN, DNS, DHCP and VLAN.
- Knowledge of IT asset management and ITSM tools.
- Valuable troubleshooting, team management and communication skills.
Qualification: MCA / BCA or relevant qualification.
Experience: Relevant experience in IT Infrastructure and Support.