- Team Leadership: Recruit, train, coach, and monitor the performance of Sales Executives to drive maximum individual productivity.
- Sales Pipeline Management: Oversee the daily showroom traffic, test drive logs, and conversion funnel from initial enquiry to final delivery.
- Profitability & Margins: Balance monthly volume targets with margin protection by regulating customer discounts within OEM and dealer limits.
- Strategic Partnerships: Coordinate with Finance & Insurance (F&I;) partners and bank representatives to maintain a high loan-penetration and attachment rate.
- Inventory Control: Monitor stock levels, track fast-moving variants, and coordinate with the OEM to optimize stock allocation.
- Customer Satisfaction: Handle complex or escalated customer queries to protect the showroom’s Sales Satisfaction (SSI) scores
Sales Executive Key Responsibilities
- Customer Engagement: Welcome walk-in customers and manage digital or telephonic enquiries promptly using the dealership's CRM.
- Product Consultation: Conduct comprehensive vehicle walkarounds, explain tech specifications, and handle product queries expertly.
- Test Drives: Organize and accompany clients on vehicle test drives while adhering strictly to dealership safety guidelines.
- Deal Closure & Upselling: Present transparent price structures, navigate objections, and upsell value-add items like vehicle accessories and extended warranties.
- Finance Support: Gather initial KYC documentation and guide buyers through the basic vehicle finance options.
- Delivery Experience: Oversee the final pre-delivery inspection (PDI), clean paperwork, and conduct the final vehicle handover to ensure maximum client satisfaction.
Pay: ₹15,000.00 - ₹45,000.00 per month
Advantages:
- Cell phone reimbursement
- Health insurance
- Provident Fund