- Greet and welcome guests, ensuring a warm and friendly atmosphere.
- Anticipate guest needs and tailor personalized experiences to enhance satisfaction.
Issue Resolution
- Handle guest complaints or concerns in a professional, efficient manner.
- Coordinate with other departments to resolve issues promptly.
- Follow up with guests to ensure all concerns are addressed satisfactorily.
Relationship Management
- Build and maintain strong relationships with repeat guests.
- Collect and analyze guest feedback to identify trends and areas for improvement.
- Implement initiatives to increase guest loyalty and retention.
Team Coordination
- Train and guide front-line staff on best practices in customer service.
- Ensure staff adhere to service standards and uphold the company’s values.
- Communicate guest expectations and preferences to relevant departments.
Pay: ₹20,000.00 - ₹22,000.00 per month
Advantages:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund