What you’ll do

- Respond quickly to inquiries on WhatsApp, Instagram DMs, phone and our website about the course, batch dates, fees and makeup bookings
- Follow up on leads from ads and social media, and guide interested students and clients through enrolment and booking
- Coordinate schedules with our senior artists for classes and client bookings
- Help new students get started: share joining and payment details, and keep them updated before and during their batch
- Maintain the lead and enrolment tracker, and send a daily report of inquiries, follow-ups and conversions to the operations lead
- Handle feedback and concerns politely and promptly, and collect reviews from happy students and clients

What we’re looking for

- 1–3 years in customer support, client relations, front desk or inside sales, ideally in beauty, salons, an academy or education




- Fluent spoken and written English and Kannada; Hindi is a plus
- Confidence on calls, persuasive without being pushy, and consistent with follow-ups
- Comfort with WhatsApp Business, Instagram, and Google Sheets or Excel
- A genuine interest in makeup and the beauty industry
- Living in or near Nagarbhavi or West Bengaluru, and able to work weekends when batches or bookings need it

Job details

- Working days and hours: 5 days a week, 3 PM– 12 AM, with weekend rotation
- Start date: Immediate joiners preferred

Pay: ₹10,000.00 - ₹50,000.00 per month

Perks:

- Flexible schedule

Work Location: Hybrid remote in Bengaluru, Karnataka 560072

📌 Customer Support Executive, Deepika Makeup and Hair (Bengaluru)
🏢 Deepika Makeup & Hair
📍 Bengaluru