Aesthete is a fast-growing, design-led bags and accessories brand loved across India, sold on our own website and on Nykaa. We're a small, ambitious team looking for someone who wants to learn fast, take ownership and grow with the brand.

This isn't a role where you follow a fixed checklist. You'll work directly with the founder, help solve real business problems, and shape how our operations run as we scale.

WHY YOU'LL LOVE THIS ROLE

- Work directly with the founder and learn how a D2C brand is built, from sourcing and logistics to customers and growth

- Learn tools used by top e-commerce brands: Shopify, Shiprocket, Nykaa seller portal, WhatsApp CRM, Excel/Google Sheets dashboards

- Fast-moving startup: things change quickly, and if you're good, you'll grow rapid

- Real ownership: spot problems, suggest fixes, and build the systems that keep the business running

- Flexible, mostly remote work, with a few hours at the warehouse when needed

WHAT YOU'LL OWN

- Order fulfillment: make sure every order is quality-checked, packed well and dispatched on time

- Logistics: run orders end to end on Shopify and Shiprocket, manage failed deliveries and returns, and handle orders on the Nykaa seller portal

- Inventory: keep stock accurate across Shopify and Nykaa, flag low stock and help plan restocks





- Customer support: handle customer queries on email, phone, WhatsApp and Instagram, and solve order, delivery, return and exchange issues

- Operations meetings and KPI dashboards: lead weekly operations meetings with the founder and build dashboards for orders, deliveries, returns, shipping costs and inventory

- Founder's right hand: research suppliers and logistics partners, compare quotes, and help coordinate import shipments

YOU'LL BE A GREAT FIT IF YOU

- Are a fresher or have up to 2 years of experience, ideally in a customer-facing or operations role

- Are curious, organised and love solving problems

- Take ownership and follow through without being chased

- Are comfortable with Excel/Google Sheets

- Communicate clearly in English and Hindi

- Can work independently, since the founder works remotely

DETAILS

- Location: Ahmedabad (must be based here)

- Work setup: Hybrid. 1-3 hours at our Ahmedabad warehouse for inventory and packing as needed, the rest remote

- Experience: Freshers to 2 years

- Salary: Rs. 25,000 per month

Pay: ₹25,000.00 per month

Benefits:

- Flexible schedule

Work Location: Hybrid remote in Ahmedabad, Gujarat

📌 Business Operations Associate (Ahmedabad)
🏢 Aesthete
📍 Ahmedabad