- Lead Generation: Connect with prospective students through calls and enquiries.
- Student Counselling: Understand students' educational backgrounds and career goals.
- Course Promotion: Explain Zell's professional courses, such as ACCA, CFA, CPA and CMA.
- Sales Conversion: Convince interested students to enrol in suitable courses.
- Follow-ups: Regularly follow up with interested students and parents.
- Target Achievement: Achieve daily, weekly and monthly sales targets.
- Relationship Management: Build trust and maintain valuable relationships with students and parents.
- CRM Management: Update student details, call records, follow-ups and admission status.
- Fee Collection: Coordinate with students regarding course fees and payments.
- Team Coordination: Work with faculty, marketing and admission teams.