We are looking for an experienced and responsible Property Manager to oversee the daily operations and management of our resort. The ideal candidate should have strong hospitality management skills, excellent communication abilities, and experience handling guest bookings and property operations.
Key Responsibilities
- Manage and coordinate daily resort operations.
- Handle guest bookings, reservations, cancellations, and enquiries.
- Manage bookings through online travel platforms such as Booking.com, Airbnb, MakeMyTrip, etc.
- Coordinate guest check-ins and check-outs.
- Maintain room availability, occupancy records, and booking schedules.
- Handle guest complaints, feedback, and service requests professionally.
- Supervise housekeeping, maintenance, and other resort staff.
- Ensure rooms and facilities are clean, well-maintained, and guest-ready.
- Monitor payments, billing, expenses, and daily revenue records.
- Coordinate with vendors and service providers for maintenance and supplies.
- Ensure smooth operations and maintain high standards of guest satisfaction.
Requirements
- Minimum 2–3 years of experience in resort, hotel, or property management.
- Strong knowledge of booking platforms and reservation management.
- Good communication and customer-handling skills.
- Basic computer knowledge and proficiency in MS Excel.
- Ability to manage staff and handle operational responsibilities independently.
- Positive problem-solving and organizational skills.
- Flexible to work according to resort operational requirements.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Property Manager (Kollam)
🏢 Casa Azul
📍 Kollam
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