Eligibility & Responsibility for SFS Operation + Customer Service Candidate (Jr. level or Executive position) :
Eligibility:
Candidate is preferable with their residence in Navi Mumbai/Thane
Education- Graduate in any discipline
Positive communication skills with proficiency in English language and knowledge of local language will be value added
Flexible to work at odd times & Good Interpersonal skills
Working experience of around 02 yrs in International Air-freight forwarding with knowledge of air freight + shipping documentation + customer service. Freshers may qualify too with basic skills + positive attitude and ready to learn new things
A Good practical knowledge of MS-Office & She must be Internet savvy
Key Responsibilities:
Shipment Coordination – Manage import, export, air-freight and domestic shipments
Documentation- Prepare and verify PODs/AWBs/Checklists/ INV & PLs and other shipping docs
Liners/Transporters/Overseas and IATA agents/Vendors coordination - Liaise with airlines,
transporters, customs brokers, Pkg. suppliers and overseas agents.
Customer Service- Provide shipment updates and resolve operational issues.
Cost Control/Pricing-Verify freight rates, vendor invoices, operational expenses and profitability + Quotation to customers
Compliance - Ensure adherence to SFS SOPs, customs regulations, dangerous goods requirements, Airlines’ requirement and other regulatory requirement.
Reporting: Maintain MIS reports covering shipment volumes, delays and service performance.
SFS Website: www.sfspharma.com
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund