To welcome customers visiting the service centre, understand their requirements, and guide them to the appropriate service team while ensuring a pleasant customer experience.
Key Responsibilities:
- Welcome customers warmly when they arrive at the service centre.
- Guide customers to the Service Advisor or concerned department.
- Understand basic customer requirements and assist them accordingly.
- Manage customer waiting areas and ensure a comfortable experience.
- Assist customers with appointments and service-related enquiries.
- Coordinate with Service Advisors to ensure smooth customer handling.
- Maintain customer visit records and basic details.
- Handle customer queries politely and professionally.
- Support the service team in maintaining customer satisfaction.
- Follow company standards for customer service and hospitality.
Qualification:
Degree or Diploma in any discipline preferred.
Experience:
Freshers and experienced candidates can apply.
Pay: Up to ₹16,000.00 per month
Advantages:
- Health insurance
- Provident Fund
Work Location: In person
📌 Front Office Executive (Pathanamthitta)
🏢 AUTOBAHN MAHINDRA
📍 Pathanamthitta
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