Location: ADYAR , CHENNAI 600020
RESUME TO : [email protected]
+91 - (phone hidden)

Employment Type: Full-Time

Shift: Shift-based (Includes weekends)

Reports To: Salon Manager / Operations Lead

Job Summary

We are looking for a warm, polished, and highly organized Front Desk Receptionist to be the face of our salon. As the first point of contact for our clients, you will be responsible for creating a welcoming environment, managing client bookings, assisting with retail sales, and ensuring smooth front-of-house operations.

Key ResponsibilitiesClient Experience & Hospitality

- Warmly greet clients upon arrival, manage the check-in process, and offer refreshments.
- Provide exceptional customer service by addressing inquiries, resolving minor concerns, and maintaining a clean, presentable lobby area.

Appointment Management & Scheduling

- Handle incoming phone calls, WhatsApp messages, and online inquiries to book, reschedule, or cancel appointments using our salon management software.
- Optimize daily appointment slots to balance therapist and stylist workloads.
- Send appointment confirmation reminders and follow up on no-shows or cancellations.

Billing, Checkout & Administration





- Process client payments accurately via POS systems (Cash, Cards, UPI, Card Machines).
- Manage daily cash drawer opening/closing and balance billing records at the end of each shift.
- Introduce clients to membership programs, packages, and gift cards during checkout.

Retail & Salon Operations

- Recommend skin and hair care products to clients based on service recommendations from specialists.
- Assist with inventory tracking for retail products and client hospitality supplies.
- Coordinate with stylists and therapists to ensure client service timelines stay on schedule.

Requirements & Qualifications

- Experience: 1–3 years of front desk, receptionist, or customer service experience in a salon, spa, skin clinic, hospitality, or retail setting.
- Communication: Excellent verbal and written communication skills; polite and qualified phone etiquette.
- Professional Appearance: Neat, well-groomed personal presentation aligned with aesthetic and beauty industry standards.

Pay: ₹15,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Front Desk Receptionist (Adyar)
🏢 Nouveau Beauty House Private
📍 Adyar