About LendingLeaf

LendingLeaf is a digital financial marketplace. that connects customers with RBI-registered banks and NBFCs for loan products and other financial services.

Job Summary

We are looking for an experienced and target-oriented Collections & Sales Executive with a background in loan collections, recovery, telecalling, or financial services sales. The candidate will be responsible for customer follow-ups, repayment-related communication, handling customer queries, and supporting sales and lead conversion activities.

Key Responsibilities

- Contact customers regarding loan repayment schedules, pending dues, and overdue payments.
- Follow up with customers through calls and other approved communication channels to encourage timely repayments.
- Handle customer queries, payment-related concerns, and repayment commitments professionally.
- Maintain accurate records of customer interactions, follow-ups, and collection updates.
- Achieve assigned collection, recovery, and sales targets.
- Identify potential customers, explain suitable loan products, and support lead conversion.




- Follow up on sales leads and coordinate with internal teams to improve conversion rates.
- Maintain customer confidentiality and follow company policies and applicable communication guidelines.

Requirements

- Minimum 3 years of experience in collections, recovery, loan sales, telecalling, or the banking/NBFC/fintech industry.
- Strong communication, negotiation, and customer-handling skills.
- Ability to manage collection follow-ups and work towards sales and recovery targets.
- Basic knowledge of loan products, repayment processes, and customer relationship management.
- Familiarity with CRM tools, Excel, or collection tracking systems will be an advantage.
- Self-motivated, disciplined, and comfortable working in a target-driven setting.

Preferred Candidate Profile

Candidates with experience in personal loan collections, overdue payment follow-ups, loan recovery, telecollections, or financial product sales will be preferred.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Sales Executive (Sector 16)
🏢 Digitar Media Private
📍 Sector 16