Job Responsibilities:

- Handle customer queries through inbound and outbound calls.
- Provide accurate information and assistance to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain professional communication and a positive attitude.
- Follow up with customers whenever required.
- Maintain proper records of customer interactions.
- Escalate complex issues to the concerned department.

Requirements:

- Good verbal communication skills in English.
- Basic computer knowledge.
- Good listening and problem-solving skills.
- Ability to handle customers patiently and professionally.
- Positive attitude and willingness to learn.
- Freshers and experienced candidates can apply.

Key Skills:

- Customer Handling
- Communication Skills
- Problem-Solving
- Active Listening
- Basic Computer Knowledge

Pay: ₹18,000.00 - ₹30,000.00 per month

Advantages:

- Health insurance
- Paid time off
- Provident Fund

Application Question(s):

- Are you interested in Customer support process?

Language:

- English (Preferred)

Location:

- Bangalore City, Bengaluru, Karnataka (Required)

Work Location: In person

📌 Process Executive (Bengaluru)
🏢 SAC METALLICS
📍 Bengaluru