MUST BE FROM PHARMA PCD OR MANUFACTURING UNIT

1. Job Purpose

To generate business through telephonic communication with existing and prospective customers, promote the company's pharmaceutical products, develop new business opportunities, and maintain solid relationships with distributors, stockists, wholesalers, and PCD franchise partners.

2. Key Responsibilities

- Lead Generation: Identify and generate new leads through calls, references, databases, and online sources.
- Outbound Calling: Make daily outbound calls to prospective customers, distributors, stockists, wholesalers, and PCD franchise partners.
- Product Promotion: Explain the company's pharmaceutical product range, product specifications, packaging, pricing, and promotional schemes.
- Business Development: Generate enquiries and convert potential customers into regular business clients.
- PCD Franchise Development: Approach potential PCD pharma associates and explain franchise opportunities, product availability, monopoly rights (where applicable), and business terms.
- Order Follow-up: Follow up on pending enquiries, quotations, purchase orders, and repeat orders.
- Customer Relationship Management: Maintain professional relationships with existing customers and ensure customer satisfaction.
- Coordination: Coordinate with the Sales, Dispatch, Accounts, and Production departments regarding order status, stock availability, payments, and dispatches.
- Sales Target: Achieve assigned daily, weekly, and monthly calling and sales conversion targets.
- Database Management: Maintain records of customer details, call reports, enquiries, follow-ups, and order status in Excel or CRM.
- Payment Follow-up: Coordinate with customers for outstanding payments,



as assigned by management.
- Market Feedback: Collect customer feedback regarding product demand, competitor activities, pricing, and market requirements.

3. Specific Responsibilities – Manufacturing Pharma Plant

- Promote the company's manufactured pharmaceutical products.
- Contact pharma distributors, wholesalers, hospitals, and institutional buyers.
- Generate enquiries for the company's product portfolio.
- Share product catalogues, quotations, and relevant product information.
- Follow up on bulk orders and repeat business.
- Coordinate with production and warehouse teams for product availability and dispatch schedules.

4. Specific Responsibilities – PCD Pharma

- Generate leads for new PCD franchise associates.
- Contact pharma professionals, distributors, and potential franchise partners.
- Explain PCD business opportunities and company product offerings.
- Share product lists, price lists, promotional inputs, and business proposals.
- Follow up with interested franchise partners until order confirmation.
- Develop and maintain a network of PCD distributors and associates.

5. Required Skills

- Excellent verbal communication and convincing skills.
- Good negotiation and customer-handling abilities.
- Basic pharmaceutical product knowledge.
- Proficiency in MS Excel, Word, and CRM software.
- Strong follow-up and lead-conversion skills.
- Target-oriented and result-driven approach.
- Ability to handle customer objections professionally.

6. Qualification & Experience

- Qualification: Graduate in any stream
- Experience: 1–3 years in telesales, pharmaceutical sales only

freshers not required

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Telesales Executive (Panchkula)
🏢 kesar Drugs
📍 Panchkula