Reporting Lines

In this position of Clinical Manager you will report to the Manager-Operations or the Executive nominated by the Management in this behalf. The organization reserves the right to revise reporting structures and responsibilities in accordance with operational needs. A copy of the job description laid down for your position is attached.

Key Interactions

Internally

- Nursing Team
- Homecare Coordinators
- Operations & HR Teams
- Clinical Heads (CMO)
- Training Department

Externally

- Patients and Families
- Healthcare Providers
- Vendors and Staffing Partners
- Community Health Workers

Core Responsibilities

1. Staff Management

- Supervise and mentor caregivers and nursing staff, ensuring adherence to standards.
- Coordinate with staffing vendors to manage planned leaves and replacements.
- Conduct performance evaluations and provide ongoing training and feedback.
- Address and resolve staff-related concerns or patient-family conflicts promptly.

2. Patient Care Coordination

- Conduct clinical assessments (via call/home visit) within 2 hours of lead sharing.
- Develop and implement individualized care plans in collaboration with the CMO.
- Monitor patient progress and adjust care plans as needed.
- Conduct monthly home visits to evaluate care quality, patient satisfaction, and staff well-being.

3. Quality Assurance

- Ensure adherence to clinical and service quality standards.
- Perform regular audits of patient records and implement corrective actions.
- Support compliance with internal QA protocols and regulatory standards.

4. Training and Development

- Organize and conduct monthly refresher training sessions for active caregivers.




- Promote continuous learning and stay updated on homecare trends and best practices.
- Encourage caregivers and nurses to embrace career development.

5. Administrative Duties

- Maintain updated records of staff and patients.
- Generate reports on staff performance, patient outcomes, and other KPIs.
- Monitor and manage department budgets and resources efficiently.

6. Communication and Collaboration

- Act as the main contact for patient/family concerns and ensure satisfactory resolution.
- Build strong relationships with families, clinical teams, vendors, and community stakeholders.

7. Mission, Vision, and Values

- Uphold and demonstrate the values and mission of KITES Senior Care in all activities.
- Create a work environment that reflects compassion, dignity, and quality service.

· All employees are expected to demonstrate and uphold the organization’s core values of Excellence, Professionalism, Integrity, and Compassion (EPIC) in every aspect of their work. This includes striving for the highest standards of service, conducting oneself with dignity and accountability, maintaining honesty and fairness in all interactions, and showing empathy and care toward residents, colleagues, and partners.

8. Confidentiality and Data Protection





- Safeguard patient data and ensure compliance with data protection policies.
- Educate and monitor staff adherence to confidentiality protocols.

Work Complexities

- Requires balancing clinical excellence with administrative responsibilities.
- Involves travel within the service area for patient visits.
- High demand for responsiveness and empathetic communication with families.

Span of Control

Nature

Amount

Budget Responsibilities

Responsible for effective utilization of clinical resources

Revenue Responsibilities

Supports service delivery impacting customer retention and satisfaction

Headcount

Responsible for oversight of field nursing and caregiver staff

Profile

Knowledge and Experience

- Education: GNM / B.Sc. Nursing
- Licensure: Registered Nurse (RN) license required
- Experience: 5–7 years of clinical experience with at least 2 years in an administrative or managerial role in homecare
- Strong understanding of clinical operations and patient care coordination

Competencies

- Clinical expertise and patient advocacy
- Strong interpersonal and team leadership abilities
- Conflict resolution and decision-making skills
- Excellent documentation and reporting skills
- Risk management and quality assurance
- Compassion, integrity, and professionalism
- Proficiency in MS Office (Word, Excel, PowerPoint)

Pay: ₹21,000.00 - ₹42,000.00 per month

Application Question(s):

- Do you have any experience post staff nurse into administration role
- have you completed BSC nursing / GNM Nursing
- Do you have registration
- Are you comfortable with Travelling Sahara City location?

Work Location: In person

📌 Clinical Nurse Manager (Coimbatore)
🏢 InfoWryt Solutions
📍 Coimbatore