Special Skills and/or Abilities

- Excellent interpersonal communication and customer service skills.
- Maintains qualified appearance and demeanor at all times.

Job Description

- Greets, registers, and assigns rooms to guests.
- Responsible for proper key control and other security measures.
- Transmits and receives telephone messages and sets up guests’ wake-up calls.
- Date stamps, sorts, and racks incoming mail and messages.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests




- Checks out guests and inquires about their stay.
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.

Pay: ₹15,000.00 - ₹24,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Front Office Associate (Grant Road)
🏢 Krishna palace residency
📍 Grant Road