Location: Wazirpur, Delhi
Working Days: Monday to Saturday
Working Hours: 9:30 AM – 6:30 PM
Experience Required: 1 – 3 Years
Salary: ₹25,000 – ₹30,000 per month

Job Overview: We are looking for a dynamic, well-groomed, and proactive Front Desk Supervisor to oversee daily reception operations at our Wazirpur branch. The ideal candidate will have a pleasing personality, strong communication skills, and proven experience in managing guest relations, front-desk activities, and branch staff coordination to ensure a smooth and welcoming setting.

Key Responsibilities

- Front Desk & Reception Management: Oversee day-to-day front-desk operations, ensuring the reception area is tidy, organized, and well-stocked at all times.
- Guest & Visitor Handling: Greet clients, visitors, and guests warmly, address their inquiries promptly, and ensure a seamless, high-quality visitor experience.
- Branch Staff Coordination: Supervise and coordinate with branch employees, support staff, and housekeeping to maintain discipline, workflow efficiency, and service standards.
- Communication & Call Management: Handle incoming calls, emails, and couriers professionally, routing them to the appropriate departments in a timely manner.




- Record Keeping & Administration: Maintain accurate visitor logs, attendance records, vendor registers, and basic daily administrative reports.
- Issue Resolution: Address and resolve guest or internal branch complaints calmly, escalating complex issues to senior management when necessary.

Required Qualifications & Skills

- Experience: 1 to 3 years of relevant experience in front-desk operations, reception management, or customer service/hospitality roles.
- Language Proficiency: Fluency in spoken and written English is mandatory, along with strong command of Hindi.
- Personality & Demeanor: Pleasing, approachable personality with professional grooming, patience, and strong interpersonal skills.
- People Management: Proven ability to manage guests professionally while effectively coordinating and supervising branch employees.
- Technical Skills: Basic proficiency in MS Office (Word, Excel, Email) and standard office equipment.
- Education: Graduate in any discipline (preferred).

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

- Front desk: 2 years (Required)

Language:

- English (Required)

Work Location: In person

📌 Front Desk Supervisor (Ashok Vihar)
🏢 OSS Education
📍 Ashok Vihar