- Customer Greeting & Hospitality:
- Welcome and greet customers warmly as they enter the showroom or office.
- Direct customers and visitors appropriately to specific sales counters, departments (e.g., gold, diamond, silver, or billing), or staff members.
- Maintain a polite, professional demeanor and a pleasing voice/appearance suited to a luxury retail or corporate brand.
- Coordination & Communication:
- Announce or inform relevant sales advisors, floor managers, or executives of VIP or arriving customers.
- Answer, screen, and forward incoming phone calls, inquiries, or WhatsApp/email messages.
- Handle general customer queries regarding showroom timings, locations, or basic product availability.
- Customer Data & Database Management:
- Capture visitor/customer walk-in details (names, contact numbers, and preferences) in compliance with showroom procedures.
- Maintain and update digital or physical customer databases regularly.




- Front Office & Showroom Upkeep:
- Ensure the reception area, waiting lounge, and entrance remain clean, organized, and presentable throughout the day.
- Monitor and manage front office stationery, visitor badges, and promotional brochures.
- Administrative & Clerical Support:
- Assist with general administrative tasks like data entry, maintaining registers, or sorting mail/deliveries.
- Coordinate appointments, scheduling, or special customer follow-ups if required by management.
- Security & Access Control:
- Monitor visitor entry and exit points to maintain a safe and secure environment inside high-value retail or office premises.

Perks:

- Food provided
- Paid sick time
- Paid time off

Work Location: In person

📌 Front Office Receptionist (Kakkanad West)
🏢 Millennium gold
📍 Kakkanad West