Salary: ₹18,000–₹25,000 per month (Negotiable based on experience)
About the Role
Singh Empire is looking for an experienced, responsible and customer-oriented Restaurant Captain to oversee daily restaurant service operations, manage a team of waiters and ensure an excellent dining experience for every guest.
Key Responsibilities
1. Team Management
- Supervise and manage a team of 4–5 waiters.
- Allocate duties and sections to service staff.
- Monitor staff performance, grooming and discipline.
- Train and guide waiters to maintain service standards.
2. Guest Handling & Order Taking
- Welcome guests and assist them with seating.
- Personally take food and beverage orders.
- Explain menu items and recommend dishes to guests.
- Ensure accurate order entry and timely service.
- Handle customer queries, feedback and complaints professionally.
3. Restaurant Operations
- Coordinate with kitchen staff for smooth and timely food service.
- Ensure correct order delivery and food presentation.
- Monitor table arrangements, cleanliness and hygiene.
- Oversee table turnover and ensure efficient service.
- Handle billing coordination and payment-related queries.
4. Service Quality & Floor Supervision
- Take responsibility for the overall dining floor.
- Ensure all guests receive prompt and courteous service.
- Check guest satisfaction throughout their dining experience.
- Ensure proper opening and closing procedures.
- Maintain restaurant service standards and SOPs.
Candidate Requirements
- 2–4 years of experience in the hotel or restaurant industry.
- Previous experience as a Restaurant Captain or Senior Waiter preferred.
- Must be capable of independently managing 4–5 waiters.
- Must have hands-on experience in taking customer orders.
- Good communication and leadership skills.
- Knowledge of restaurant operations, menu handling and POS billing.
- Ability to handle pressure during busy restaurant hours.
- English and Hindi preferred; Kannada communication is an advantage.
Salary & Advantages
- Competitive salary: ₹18,000–₹25,000 per month.
- Food and accommodation provided by the company.
- Healthcare facilities provided.
- Career growth opportunities.
What We Expect
We are looking for a hands-on Restaurant Captain who can lead by example, actively participate in guest service, take orders independently and ensure smooth coordination between the service team and kitchen