Operations & Client Success Manager (Kochi)

13 Nov

Advertern

Kochi

13 Nov

Advertern

Kochi

Operations management: Monitor daily activities, deadlines and task allocation.

Client relationship management: Handle routine client communication, feedback and complaints.

Project coordination: Ensure SEO, ads, creative and development teams deliver on time.

Customer support: Act as the first point of contact for existing clients.

Internal reporting: Prepare daily/weekly operational reports.

Escalation management: Bring only key decisions and critical issues to you.

Client retention: Monitor satisfaction, renewals and upselling opportunities.

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operations & Client Success Manager (Kochi)
🏢 Advertern
📍 Kochi

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