- Develop, implement and monitor the hospital's Quality Management System (QMS).
- Ensure compliance with NABH accreditation standards and applicable statutory requirements.
- Coordinate internal audits, departmental audits and quality inspections.
- Monitor Key Performance Indicators (KPIs) and prepare monthly quality reports.
- Identify, document and analyse incidents, near misses and adverse events.
- Coordinate Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA).
- Conduct regular quality meetings with department heads and concerned staff.
- Monitor patient safety indicators, clinical outcomes and quality improvement initiatives.
- Ensure proper documentation and maintenance of quality manuals, policies, SOPs and registers.
- Coordinate mock assessments and NABH surveillance / reassessment activities.




- Monitor compliance with infection prevention and control practices in coordination with the Infection Control Team.
- Conduct quality awareness programmes and training for hospital employees.
- Monitor patient satisfaction, complaints and feedback and ensure timely resolution.
- Review and update hospital policies and procedures periodically.
- Prepare management review reports and present quality performance indicators to management.

Pay: ₹35,000.00 - ₹50,000.00 per month

Perks:

- Leave encashment
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Namakkal, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

- Master's (Required)

Experience:

- Hospital Quality Manager: 5 years (Required)

Work Location: In person

📌 Quality Manager - Hospital (Namakkal)
🏢 Thangam Hospital
📍 Namakkal