Company: Physova
Location: Remote (Work From Home)
Employment Type: Full-Time
Salary: ₹15,000 per month
Experience: Fresher / 0–2 Years
Qualification: Bachelor of Physiotherapy (BPT) – Mandatory | MPT – Optional

About Physova

Physova is a Bengaluru-based health-tech startup making professional physiotherapy more accessible, convenient, and technology-driven.

We provide personalised physiotherapy services at patients' doorsteps, supported by an AI-backed recovery dashboard that helps track progress and improve patient outcomes.

We're looking for an enthusiastic and organised BPT graduate to manage our day-to-day operations, coordinate physiotherapy appointments, and help convert patient inquiries into successful bookings.

Key Responsibilities

1. Patient Inquiries & Sales Conversion

- Handle incoming patient inquiries through phone calls, WhatsApp, and other platform channels.
- Understand patients' physiotherapy requirements and explain Physova's services and treatment plans.
- Follow up with prospective patients and convert inquiries into confirmed bookings.
- Guide patients through the payment process and ensure successful payment collection.

2. Physiotherapist Allocation & Scheduling

- Assign patients to available physiotherapists based on location, treatment requirements, and preferred appointment slots.
- Coordinate with physiotherapists to confirm their availability.
- Manage appointment scheduling, rescheduling, and cancellations.
- Ensure patients receive timely physiotherapy services.

3. Admin Dashboard & Daily Operations

- Update and maintain patient bookings, therapist assignments, payments, and appointment statuses on Physova's admin dashboard.
- Monitor daily appointments and ensure smooth service delivery.
- Maintain accurate patient and operational records.
- Resolve scheduling conflicts and coordinate with the team to address operational issues.





4. Patient Relationship Management

- Follow up with patients regarding appointments, treatment plans, and ongoing sessions.
- Address patient queries and escalate clinical concerns to the appropriate physiotherapist.
- Ensure a seamless patient experience from the first inquiry to the completion of treatment.

Requirements

- Bachelor's degree in Physiotherapy (BPT) is mandatory. MPT graduates are also welcome.
- Freshers are encouraged to apply.
- Strong communication skills in English and Hindi. Kannada is an added advantage.
- Good understanding of physiotherapy treatments, conditions, and rehabilitation.
- Comfortable handling patient calls and explaining physiotherapy services.
- Basic computer skills and ability to work with online dashboards, spreadsheets, and WhatsApp.
- Strong organizational, multitasking, and problem-solving abilities.
- Self-motivated and comfortable working independently in a remote setting.
- Must have a laptop, stable internet connection, and a suitable environment for handling calls.

What We're Looking For

Someone who can independently manage the complete patient booking journey:

Patient Inquiry → Consultation & Conversion → Payment Collection → Physiotherapist Assignment → Appointment Confirmation

You should be comfortable speaking with patients, managing multiple appointments, and taking ownership of daily operations.

What We Offer

- 100% remote working opportunity.
- Fixed monthly salary of ₹15,000.
- Opportunity to work with a growing health-tech startup.
- Hands-on experience in healthcare operations, patient management, and sales.
- Exposure to technology-driven physiotherapy services.
- Opportunity to grow into a larger operations or patient care management role as Physova expands.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Flexible schedule

License/Certification:

- BPT (Required)

Work Location: Remote

📌 Physiotherapy Operations & Patient Care Executive (India)
🏢 Physova
📍 India