Job Title: Branch Manager

Job Summary

The Branch Manager will be responsible for managing the day-to-day branch operations, ensuring efficient planning, scheduling, manpower allocation, and timely execution of pickup and delivery activities. The role will focus on maintaining operational accuracy, adhering to defined TATs and SOPs, managing shipment records, and ensuring smooth coordination with internal teams and customers.

Key Responsibilities

- Branch Operations Management: Manage day-to-day branch operations and ensure smooth execution of all logistics activities in accordance with company procedures and operational requirements.
- Route Planning & Delivery Management: Plan delivery routes, schedule shipments, and ensure timely pickup and delivery within defined TATs.
- Manpower Management: Allocate and manage manpower for pickup and delivery operations to ensure productive resource utilisation and operational coverage.
- Operational Records & Audit: Maintain PRS and DRS sheets accurately and ensure records are updated and available for audit purposes.
- MIS & Reporting: Prepare and maintain daily operational and vaulting reports and share the required reports with Head Office within defined timelines.
- Shipment Processing & Documentation: Record and update shipment details in the system for further processing and maintain accurate inbound and outbound shipment records,



including seal numbers.
- Team Coordination: Coordinate with the operations team to ensure timely pickups, deliveries, and smooth branch functioning.
- Customer Query Management: Address queries and operational concerns raised by customers and the Customer Support team at Head Office, ensuring timely resolution.
- Shipment Reconciliation: Ensure all shipments are physically tallied against the pre-alert and discrepancies, if any, are reported and resolved promptly.

Qualification & Experience

- Graduate in any discipline.
- Minimum 4–5 years of experience in logistics, courier, supply chain, or service operations, preferably in a supervisory or branch operations role.
- Strong operational planning, team management, and coordination skills.
- Effective communication and customer-handling abilities.
- Proficiency in Microsoft Office, particularly Excel, and operational reporting.

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Application Question(s):

- How many years of experience do you have in branch / logistics / courier / transportation operations?
- What is your current CTC?
- What is your expected CTC?
- Independently handled branch operations, pickup/delivery, route planning & manpower coordination?

Work Location: In person

📌 Logistics Operations Manager (Sahibzada Ajit Singh Nagar)
🏢 BVC Logistics
📍 Sahibzada Ajit Singh Nagar