We are looking for a detail-oriented and organised Logistics Executive to manage daily order processing, dispatch operations, shipment tracking and coordination with courier partners. The candidate will be responsible for ensuring timely deliveries and smooth logistics operations.
Key Responsibilities
- Manage daily order processing, packing coordination and dispatch activities.
- Coordinate with courier companies and logistics partners for pickups and deliveries.
- Generate shipping labels, invoices and dispatch-related documents.
- Track shipments and follow up on delayed or undelivered orders.
- Handle NDR (Non-Delivery Reports), RTO (Return to Origin), returns and replacements.
- Maintain dispatch records and update order status in the system.
- Coordinate with warehouse and internal teams for timely order fulfilment.
- Monitor logistics costs and support delivery process improvements.
- Ensure proper documentation and smooth day-to-day operations.
Required Skills & Qualifications
- Graduate in any stream (preferred).
- 1–3 years of experience in logistics, e-commerce operations, warehouse or dispatch management.
- Knowledge of courier platforms such as Shiprocket and Delhivery.
- Familiarity with Amazon Seller Central will be an added advantage.
- Basic knowledge of MS Excel and computer applications.
- Good communication and coordination skills.
- Solid organisational skills and attention to detail.
- Ability to handle multiple orders and tasks efficiently.
Preferred Candidate Profile
Candidates with experience in e-commerce logistics, shipment management, courier coordination and order fulfilment will be preferred.
Job Type: Full-Time
Work Location: Industrial Area, Chandigarh