We are seeking a highly experienced Active Directory & Entra ID Level 3 Subject Matter Expert (SME) to provide advanced technical administration, troubleshooting, and operational support for our enterprise infrastructure. In this role, you will ensure the availability, security, and performance of AD DS, DNS, DHCP, Group Policy, and Microsoft Entra ID environments. If you thrive in resolving complex hybrid identity issues and want to work on critical infrastructure, we want you on our team! ​Key Responsibilities ​Provide L3 technical support for enterprise Active Directory Domain Services across multiple domains, forests, and sites. ​Administer and troubleshoot domain controllers, AD replication, authentication (Kerberos/LDAP), and FSMO roles. ​Manage and troubleshoot enterprise Microsoft DNS and DHCP infrastructure, including complex resolution and allocation failures. ​Support Microsoft Entra ID and hybrid identity environments, troubleshooting synchronization (Entra Connect), SSO, MFA, and Conditional Access. ​Administer and troubleshoot Group Policy Objects (GPOs) across enterprise Windows Server environments. ​Act as the L3 escalation point for P1/P2 incidents, conducting Root Cause Analysis (RCA) via ServiceNow. ​Develop and maintain PowerShell scripts for AD administration, health checks, and automation of repetitive tasks.



​Support backup, disaster recovery procedures, and infrastructure resilience testing. ​Required Skills & Qualifications ​Experience: 10+ years in enterprise infrastructure support, with at least 5 years of hands-on Active Directory administration and troubleshooting. ​Core AD/Infrastructure: Deep expertise in AD DS, DNS, DHCP, and Group Policy administration. ​Cloud Identity: Strong hands-on experience with Microsoft Entra ID, Azure AD hybrid setups, and directory synchronization. ​Automation: Strong PowerShell scripting skills for administration and reporting. ​Operations: Proven L3 troubleshooting experience within complex enterprise environments using ITSM tooling (ServiceNow). ​Shift Readiness: Must be comfortable working the ANZ (Australian) shift with rotational on-call and after-hours change support. ​Preferred / Positive-to-Have Skills ​Experience with AD CS (PKI), AD FS, and Microsoft Entra PIM. ​Multi-forest, multi-domain, and Active Directory migration experience. ​Certifications: Microsoft Certified Windows Server Hybrid Administrator, Identity and Access Administrator (SC-300), or ITIL Foundation.

Pay: ₹100,000.00 per month

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 Active DirectorySME (Subject Matter Expert) (Bengaluru)
🏢 GenZ_Creators
📍 Bengaluru