- Guest Greeting & Seating: Welcome guests warmly upon arrival, escort them to assigned tables or waiting areas, and hand out menus.
- Reservation & Waitlist Management: Answer incoming phone calls, log and manage table reservations (via phone, online, or walk-ins), and provide accurate wait-time estimates during peak hours.
- Floor Coordination: Balance the seating rotation evenly among servers to prevent staff from becoming overwhelmed while tracking table turnover status with the kitchen and floor team.
- Customer Service & Recovery: Handle basic guest inquiries, accommodate special requests (such as high chairs or dietary needs), and assist with minor complaints or escalate them gracefully.
- Maintenance & Support: Keep the reception and entrance area clean, organized, and welcoming, and assist with side work or answering to-go order calls as needed.




- Organization & Multitasking: Ability to track multiple tables, walk-ins, and reservation systems simultaneously under pressure.
- Calm Demeanor: Patience and professionalism during busy rushes or when managing waiting crowds.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Versatile schedule
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Saligao, Goa 403511: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Diploma (Preferred)

Experience:

- total work: 3 years (Preferred)

Work Location: In person

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