- Secretarial Pool
- Vaishali-Max Super Speciality Hospital
- Posted On 11 Nov 2026
- End Date 25 Nov 2026
- Required Experience2 - 5 years
Basic Section
Basic Section
No. Of Openings1
DesignationCoordinator - Level 2
Employee CategorySupport
Closing Date 25 Nov 2026
Skills
Skill
Required Qualification
Graduate
Job Description
JOB DESCRIPTION
I. JOB DETAILS
Job Title
Department Coordinator - Orthpaedics
Reporting Supervisor
Head – Front Office
II. JOB PURPOSE
To provide wide range of administrative & clerical services.
Core Responsibilities
Coordinate with TPA desk for admission and query resolutions
- To coordinate (OP & IP) between the patients and the doctors or any other department if in case any patient faces any problem. (Vary department wise).
- To manage OPD appointments & Follow up with patients for OPD / Procedure.
- To coordinate conversion from OP to IP & OP to Pharmacy.
- To coordinate OP movement to Diagnostics / Procedure / Non-invasive cardiology.
- To get number of planned discharges from treating doctors and share the same with ALOS team.
- To collate data for presentation in Monthly Departmental meeting. And prepare all the statistics of the department.
- To look after the pre-op, new patients and inform the doctor accordingly.
- Follow up of the admitted patients to be done as follows: - (vary department wise)
- Keep track of all kinds of patients (Cash/Insurance/Corporate)
- Query RESOLUTION to be done for TPA/ Corporate patients.
- Departmental indents to be taken care of.
- Look after the Maintenance of the department.
- To look after operation theatre (OT) bookings.
- To look after bill settlement of the patient.
- To arrange for departmental meetings and CMEs and ensure participation of departmental staff in all events/meetings/conferences.
- Departmental promotional activities to be done as per instruction.
- To handle all the official/administrative work of the doctors.
- To ensure adherence to attendance management system of the department (including punching and roster).
- To ensure effective and efficient utilization of departmental funds.
- Keep track of Employee vaccination for all Doctors & Employees &
ensure preservation of data to meet NABH compliance.
IV. KEY RESULT AREAS
Measurable Deliverables
- Ensure participation of the department in forums is not less than 75%
- Ensure Employee vaccination records are up to date
- Ensure attendance management system is adhered & implemented with no errors
- To ensure no escalations are received from internal & external customers on documentation & billing
V. JOB REQUIREMENTS
Minimum Qualifications
- Graduate/ Post Graduate in Management, Hospital Administration
Experience
- 2-4 years
Technical Skills
- Expertise in Word, Excel and PowerPoint & Outlook operations.
- Eye for detail.
- Ability to meet deadlines while ensuring that the focus on quality is not diluted.
Behavioural Skills
- Valuable Communication & Inter personal skills, Pro activeness, Self Driven.
- Presentable
- Punctuality/Dress code/ Adherence to hospital policies