We are hiring Customer Support Executives for E-Commerce processes.

Opportunities are available for both freshers and experienced candidates in the E-Commerce process.

Roles & Responsibilities

* Handle customer queries related to online orders and purchases.

* Provide updates on order status, shipment tracking, and delivery delays.

* Assist customers with order cancellations, returns, and refund-related queries.

* Resolve concerns regarding missing, damaged, or incorrect products.

* Address payment failures and transaction-related issues.

* Coordinate with the relevant teams to resolve customer complaints.

* Maintain accurate customer interaction records in the system.

* Follow company policies and meet productivity and quality targets.

* Ensure professional communication and customer satisfaction.

Eligibility Criteria

- E-Commerce Process:
- Minimum qualification:



12th Pass.
- Freshers and experienced candidates can apply.
- Valuable communication and basic computer knowledge.
- 5 days working
- Paid training provided.
- No cab or travel allowance.
- Work From Office – Noida, Sector 60.

Pay: ₹20,000.00 - ₹22,000.00 per month

Application Question(s):

- Are you Fresher/Experienced in BPO?
- How much total BPO/customer support experience do you have?
- Are you comfortable working from the office at Sector 60, Noida?
- Are you available to join immediately?
- Current Salary (If experienced)
- What is your current location?

Education:

- Higher Secondary(12th Pass) (Required)

Work Location: In person

📌 Customer Support Representative (Noida)
🏢 Tirayaa
📍 Noida