Hotel Darsh Pallace – Job Opportunity

Position: Hotel Receptionist / Front Office ExecutiveLocation: Jaipur, RajasthanEmployment Type: Full-time | On-site

Company Description

Hotel Darsh Pallace is a hospitality establishment committed to providing comfortable accommodation and quality guest services. With a focus on customer satisfaction, professional hospitality and attention to detail, we strive to create a welcoming and memorable experience for every guest.

Our hotel offers accommodation along with restaurant and banquet facilities, catering to the diverse needs of business travellers, families and other visitors.

At Hotel Darsh Pallace, we believe in maintaining high standards of hospitality, teamwork and professionalism. We provide a positive working environment where team members can develop their skills and grow within the hospitality industry.

Role Description

We are looking for a professional, friendly and customer-oriented Hotel Receptionist / Front Office Executive to join our team in Jaipur.

The selected candidate will be responsible for managing front desk operations, welcoming guests, handling check-in and check-out procedures, managing room reservations and ensuring a smooth guest experience.

Key Responsibilities:

- Welcome guests and visitors with a professional and friendly approach.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, booking confirmations, cancellations and modifications.
- Answer telephone calls, WhatsApp inquiries and online booking-related queries.
- Coordinate with housekeeping, restaurant and other departments for smooth operations.
- Maintain guest records, registration forms,



billing and payment records.
- Handle cash, card and digital payment transactions.
- Respond to guest requests, feedback and complaints professionally.
- Coordinate with online travel agencies (OTAs) such as MakeMyTrip, Goibibo, Agoda and Booking.com.
- Maintain proper front desk records and daily reports.
- Ensure cleanliness, discipline and professionalism at the reception area.

Qualifications & Skills

- Strong communication and interpersonal skills.
- Previous experience in hotel reception or front office operations is preferred.
- Knowledge of hotel reservations, guest handling and billing procedures.
- Basic computer knowledge and familiarity with MS Office.
- Knowledge of Hotel PMS (Property Management System) is an advantage.
- Familiarity with OTA booking platforms such as MakeMyTrip, Goibibo, Agoda and Booking.com is desirable.
- Good telephone etiquette and customer service skills.
- Ability to multitask and handle guest inquiries efficiently.
- Fluency in Hindi and basic English communication is required.
- A customer-focused attitude with a skilled and presentable personality.

Educational Qualification: Minimum 12th Pass. A diploma or degree in Hotel Management or Hospitality is an added advantage.

What We Offer

- Professional and supportive working environment.
- Opportunity to grow in the hospitality industry.
- Exposure to hotel front office and reservation management operations.
- Opportunity to develop customer service and operational management skills.

Interested candidates can apply with their updated resume.

M:- +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Hotel Receptionist (Jaipur)
🏢 Hotel Darsh pallace
📍 Jaipur