The role involves managing the end-to-end digital lending journey, from loan offer discovery and digital KYC to disbursement and repayments. The candidate will be responsible for optimizing customer conversions, improving product performance through data-driven insights, coordinating with technology, credit, and risk teams, and ensuring seamless API integrations and regulatory compliance.
Key Responsibilities
- Own the Roadmap: Lead the end-to-end STPL customer journey from instant offer discovery, digital KYC, and e-mandate to instant disbursal and repayments
- Optimize Conversions: Relentlessly diagnose funnel drop-offs and drive data-backed feature experiments to maximize offer-to-disbursal conversion rates.
- Risk & Compliance Collaboration: Partner closely with credit and risk teams on rule engines (BRE), eligibility, and pricing while ensuring strict compliance with RBI digital lending guidelines.
- Tech & API Integration: Work directly with engineering pods,
leveraging a deep understanding of APIs and backend integrations to build seamless user journeys.
Required Qualifications & Skills
- Experience: 3–7 years of overall experience, with at least 3 years in Product Management within Fintech.
- Domain Expertise: Proven track record of launching and scaling digital lending products end-to-end (specifically unsecured personal loans or short-term credit). Technical Acumen: Solid familiarity working directly with tech teams with hands-on understanding of APIs, webhooks, and backend lending stacks (bureau pulls, underwriting rules, e-mandates).
- Data-First Mindset: Highly fluent with funnel analytics, cohort analysis, and conversion experimentation.