We are looking for a highly motivated, detail-oriented, and talented candidate for the position of Catalog Specialist. Excellent written and verbal English communication skills are essential for this role.

The ideal candidate will be responsible for reviewing and auditing product content, identifying errors, and recommending accurate corrections to improve Amazon's retail catalog. The role requires solid analytical and research abilities, sound judgment, decision-making skills, and the ability to work with accuracy and efficiency.

Key Job Responsibilities

- Manage and supervise content audit activities while following established processes, guidelines, and Standard Operating Procedures (SOPs), ensuring high levels of accuracy and efficiency.
- Apply sound judgment and decision-making abilities while conducting content audits, including situations involving unclear or incomplete information.
- Use editorial skills to approve or reject audit entries based on predefined guidelines, providing clear and logical explanations for each decision.
- Communicate audit findings effectively to relevant internal stakeholders, sharing suggestions and insights for continuous improvement.
- Create engaging and high-quality textual content for Amazon products to improve the overall customer shopping experience.
- Design, develop, or refine custom prompts and instructions to enhance the quality of system-generated outputs.
- Review system-generated outputs and use feedback mechanisms to improve instructions, ensuring better precision and recall.
- Use relevant sources to verify and enhance catalog information, maintaining its accuracy, reliability, and relevance for customers.
- Share audit results and findings with relevant stakeholders,



along with recommendations for process enhancement.
- Navigate the Amazon website and apply effective search techniques to identify specific products through internal and external sources.
- Review available data and identify emerging trends and patterns to support informed business decisions.
- Prepare executive-level metrics and suggest improvements in processes and systems.
- Demonstrate strong knowledge of Seller Support operations, processes, and tools.
- Identify and recommend opportunities to enhance audit processes and activities.
- Maintain effective communication, a professional attitude, and composure while handling work responsibilities.
- Act as a technical resource and provide guidance and support to fellow associates.
- Handle sensitive product categories and content, including but not limited to:
- Adult Content
- Religious and philosophical sensitive topics
- Liquor, tobacco, weapons, and other potentially offensive products.

Basic Qualifications

- Minimum 1+ years of experience in program or project management.
- Experience in analyzing data and using insights to drive business decisions.
- Working knowledge of Microsoft Office applications, including Excel, Word, SharePoint, and PowerPoint.
- Experience in implementing process improvements through automation and analysis, or participation in continuous improvement initiatives to enhance team performance and achieve measurable results.

Preferred Qualifications

- Knowledge of analytical and statistical tools such as SAS, Power BI, SQL, and ETL/Data Warehouse concepts.
- Familiarity with data visualization tools such as Tableau, Datazen, and SSRS.
- Experience in back-office operations, escalation handling, and troubleshooting environments.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Catalog Specialist (Delhi)
🏢 ABC Publishors & Distributors
📍 Delhi