To manage the complete merchandising process, from order receipt and material planning to production coordination and final dispatch, ensuring timely delivery, product quality and effective coordination between departments.
2. Key Roles & Responsibilities
A. Order & Sampling Management
- Receive and understand customer orders and product requirements.
- Coordinate with the design and sampling team for sample development.
- Ensure samples are prepared and approved within the given timeline.
- Maintain records of approved samples, specifications and measurements.
- Ensure all product details are properly documented.
B. Fabric & Material Coordination
- Coordinate with the purchase and fabric store departments for fabric availability.
- Verify fabric quality, quantity, trims and accessories as per requirements.
- Follow up on material shortages and ensure timely availability.
- Coordinate with SCM for material planning and procurement.
C. Production Coordination
- Prepare and maintain production files with complete specifications.
- Coordinate with production, quality and warehouse teams.
- Follow up on daily production status and ensure timely completion.
- Monitor TNA (Time and Action) plans.
- Resolve production-related issues through proper departmental coordination.
D. Quality Control
- Ensure products are manufactured according to approved samples.
- Coordinate with the quality team for inspection.
- Monitor measurement, stitching, finishing and packing standards.
- Ensure customer specifications and quality requirements are followed.
E. Dispatch & Delivery
- Coordinate with the warehouse team for finished goods.
- Ensure order quantities are verified before dispatch.
- Follow up on pending orders and delivery schedules.
- Maintain dispatch records and ensure timely delivery.
F. Reporting & Documentation
- Prepare daily and weekly merchandising reports.
- Maintain order status, production status and pending material reports.
- Update TNA sheets and order tracking records.
- Report delays, shortages and critical issues to management.
4. Required Skills & Qualifications
- Graduate in any stream; preference for Textile, Fashion or Apparel Merchandising.
- 2–5 years of experience in garment or textile merchandising preferred.
- Valuable knowledge of fabrics, trims, stitching and garment construction.
- Knowledge of production planning and order execution.
- Good communication and coordination skills.
- Strong follow-up and problem-solving abilities.
- Proficiency in MS Excel, Word and reporting.
- Ability to manage multiple orders simultaneously.
5. Key Departmental Coordination
The Merchandiser will coordinate with:
- Design & Sampling
- Purchase Department
- SCM / Fabric Store
- Production Department
- Quality Department
- Warehouse & Dispatch
- Sales / CRM Team
6. Expected Deliverables
- Timely completion of assigned orders.
- Proper documentation of every order.
- Daily production and order status updates.
- Effective coordination between all departments.
- Minimum production delays and quality issues.
- Timely dispatch as per customer commitment.