- Lead Management & Client Communication
- Handle incoming leads and enquiries through WhatsApp, calls, social media, and other platforms.
- Maintain end-to-end communication with clients, understand their requirements, and ensure timely follow-ups.
- Client & Team Coordination
- Act as the primary point of contact between clients and the internal team.
- Coordinate with design, décor, catering, production, and other departments to ensure smooth workflow.
- Event Planning & Execution
- Coordinate event requirements, schedules, timelines, and operational arrangements.
- Monitor event progress and ensure all activities are executed smoothly from planning to completion.
- Follow-ups & Operational Management
- Maintain client records, lead details, quotations, bookings, and event updates.
- Track pending tasks, coordinate team responsibilities, and ensure timely completion of all commitments.