Customer Support Service Engineer (Bengaluru)

Customer Support Service Engineer (Bengaluru)

13 Nov
|
Accurex Solutions
|
Bengaluru

13 Nov

Accurex Solutions

Bengaluru

Candidate Requirements:

- Qualification: Diploma in EEE / BE / B.Tech (Electrical, Electronics, or related stream).
- Experience: Minimum 1 year of experience preferred.
- Freshers with relevant technical knowledge may also be considered.

Onsite Service Support for our clients

Key Responsibilities

- Installation, commissioning, and demonstration of equipment at customer sites.
- Diagnose and troubleshoot technical issues in electrical, electronic, and mechanical systems.
- Perform preventive and breakdown maintenance.
- Attend customer complaints and ensure timely resolution.
- Prepare service reports and maintain maintenance records.
- Coordinate with internal teams for spare parts and technical support.
- Train customers/operators on equipment usage and safety procedures.
- Travel to customer locations as required for service activities.




- Ensure compliance with company quality and safety standards.

Required Skills

- Strong troubleshooting and fault-finding skills.
- Knowledge of electrical circuits, control panels, PLCs, sensors, and industrial equipment.
- Ability to read technical drawings and manuals.
- Good communication and customer handling skills.
- Proficiency in MS Excel and service documentation.

Technical knowledge

- Basics about electronics
- computer knowledge

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Service Engineer (Bengaluru)
🏢 Accurex Solutions
📍 Bengaluru

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