13 Nov
|
Habsons Jobsup
|
Delhi
13 Nov
Habsons Jobsup
Delhi
Telecaller
Department: Telecalling / Business Development
Experience: Minimum 3 Years
Qualification: Graduate in any discipline
Salary: ₹2.5 – ₹3 LPA
Job Summary
We are looking for confident, customer-oriented and target-driven Telecallers to handle customer interactions, generate leads, and drive business conversions. The ideal candidate should have excellent communication skills, experience in a service-oriented industry, and proficiency in English, Hindi, and the relevant regional language.
Key Responsibilities
- Make outbound calls to prospective customers, candidates, clients, and business associates.
- Handle incoming enquiries and provide accurate information about the company's services.
- Generate and qualify leads through effective calling and follow-up activities.
- Maintain regular communication with prospective customers and ensure timely follow-ups.
- Convince and engage potential customers to generate business opportunities and conversions.
- Handle high volumes of calls while maintaining professional telephone etiquette.
- Maintain calling records, lead databases, and daily performance reports.
- Achieve assigned calling, lead-generation, and conversion targets.
- Coordinate with internal teams to ensure smooth follow-ups and customer support.
Required Qualifications & Skills
- Graduate in any discipline.
- Minimum 3 years of experience in telecalling, telemarketing, customer care, business development, or a similar role.
- Experience in a service-oriented industry is mandatory/preferred.
- Excellent verbal communication and interpersonal skills.
- Good command of English and Hindi.
- Regional language proficiency is mandatory, depending on the assigned location
- Punjabi ,Malayalam ,Kashmiri ,Relevant North Eastern language – North East region
- Solid convincing, negotiation, and follow-up skills.
- Ability to manage a high volume of calls professionally.
- Target-oriented approach with a strong focus on customer satisfaction.
- Basic computer knowledge and proficiency in MS Office/CRM tools.
- Good listening skills and professional telephone etiquette.
Preferred Qualifications
- Prior experience in overseas recruitment, manpower consultancy, travel, education, healthcare, financial services, real estate, or other service-oriented industries.
- Experience in handling B2B/B2C calling and client/agent networks.
- Proven track record of achieving calling, lead-generation, or conversion targets.
- Experience in lead generation and customer relationship management.
- Familiarity with CRM software and call-tracking systems.
- Ability to communicate in multiple regional languages.
- Established regional customer or agent network will be an added advantage.
- Immediate joiners or candidates with a short notice period will be preferred.
Ideal Candidate
A confident, persuasive, and result-oriented professional with excellent regional language communication skills, capable of engaging customers, generating quality leads, maintaining strong relationships, and achieving business targets.
Pay: ₹250,000.00 - ₹300,000.00 per year
Work Location: In person
📌 Tele Caller Executive (Delhi)
🏢 Habsons Jobsup
📍 Delhi