Responsible for handling the day-to-day online sales operations of nursery plants, gardening products, and related items. The role involves managing product listings, processing online orders, maintaining inventory, coordinating packaging and delivery, and providing customer support to ensure smooth e-commerce operations.

Key Responsibilities:

1. Manage daily online orders through Amazon, Flipkart, the company website, and other e-commerce platforms.

2. Upload and update product listings, photographs, descriptions, prices, and availability of nursery plants and gardening products.

3. Handle customer enquiries, online orders, payments, cancellations, and returns.

4. Maintain accurate stock and inventory records of plants, saplings, seeds, pots, and gardening accessories.

5. Coordinate with nursery staff for product selection, packing, and dispatch.

6.



Ensure proper packaging and safe transportation of plants to prevent damage during delivery.

7. Track orders and coordinate with courier and delivery partners.

8. Respond to customer queries, complaints, reviews, and feedback.

9. Support online promotional activities and marketing campaigns to improve sales.

10. Prepare daily sales reports and maintain order-related documentation.

11. Monitor product availability and update stock details regularly.

12. Ensure timely processing and fulfilment of all online orders.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 E COMMERCE OPERATION EXECUTIVE (Kaduthuruthy)
🏢 mango meadows
📍 Kaduthuruthy