- Handle customer inquiries, orders, and follow-ups.
- Coordinate with the sales, production, and dispatch teams to ensure timely delivery.
- Maintain customer records, order status, and CRM data.
- Handle customer complaints, feedback, and after-sales service.
- Keep customers updated on order progress and delivery schedules.
- Coordinate with the Experience Centre sales team to ensure customer satisfaction.
Skills Required:
- Good communication and customer-handling skills.
- Basic knowledge of MS Excel ,Google sheet & CRM software.
- Solid coordination, follow-up, and problem-solving skills.
- Experience in furniture, manufacturing, or retail will be preferred.