EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a Senior SFCC Developer to join our team and play a key role in supporting and maintaining a large-scale Salesforce Commerce Cloud environment. In this role, you will handle production incidents, deliver fixes, and collaborate with cross-functional teams to ensure the stability and performance of mission-critical e-commerce systems.

Responsibilities

- Triage and resolve production incidents, defects, and service requests within agreed service levels
- Analyse logs, job failures, and API errors to identify root causes
- Deliver targeted hotfixes and patches following change control and release procedures
- Support scheduled jobs, data feeds, and catalogue imports, and fix failures when they occur
- Maintain runbooks and knowledge base articles for recurring issues
- Assist with release deployments and post-release monitoring, with rollback ready
- Collaborate with QA to reproduce and verify defects, and with architects on recurring problems




- Track and report on resolution times and ticket trends

Requirements

- 5+ years of experience developing and supporting Salesforce Commerce Cloud B2C, including SFRA or comparable frameworks
- Strong debugging skills in SFCC Script, ISML, and JavaScript, with the ability to read and interpret logs
- Experience with REST APIs and JSON, and familiarity with SCAPI or OCAPI
- Proficiency in Git and controlled deployment practices
- Capability to work under time pressure with a clear, methodical approach
- Excellent communication skills to effectively collaborate on a large-scale project within a multi-vendor team setting

Nice to have

- Experience working within ITIL-based support processes
- Salesforce Commerce Cloud Developer certification
- Exposure to payment, tax, or ERP integration support

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Senior SFCC Developer (Pune)
🏢 EPAM Systems
📍 Pune