13 Nov
|
Yes Bank
|
Bengaluru
13 Nov
Yes Bank
Bengaluru
Company Description YES BANK is a leading Indian private sector bank focused on transforming the financial landscape and supporting individuals, businesses, and communities across the country. With more than 1,300 branches nationwide, the bank operates as a full-service institution across Retail, MSME, and Corporate banking, offering a wide range of innovative financial solutions. YES BANK leverages advanced technology and deep industry insights to serve a diverse client base, including processing a significant share of UPI transactions in India. Guided by strong values, robust risk management, and a commitment to sustainability, the bank emphasizes long-term relationships and positive societal impact. Team members join a dynamic environment that encourages learning, growth, and meaningful contributions to the future of banking.
Role Description This is a full time, on-site Relationship Manager role based in Bengaluru. The Relationship Manager is responsible for managing and growing a portfolio of retail and/or business customers, developing strong, trust-based relationships, and serving as a primary point of contact for their banking needs. Day-to-day activities include understanding client financial goals, recommending appropriate banking products and services, facilitating account opening and servicing requests, and ensuring timely resolution of customer queries.
The role involves working closely with internal teams to support credit assessments, risk controls, and operational processes while meeting sales and service targets. The Relationship Manager is expected to maintain high standards of compliance, uphold data privacy and security, and contribute to customer satisfaction and retention.
Qualifications
- Strong customer relationship management skills, including the ability to build trust, understand client needs, and ensure high-quality service.
- Proficiency in sales and cross-selling of banking products such as accounts, loans, cards, and digital solutions.
- Knowledge of retail and/or business banking operations, including documentation, KYC, compliance, and basic risk management principles.
- Excellent communication and interpersonal skills, with the ability to engage diverse customers and collaborate effectively with internal teams.
- Solid analytical and problem-solving abilities to assess customer profiles, identify opportunities, and resolve issues efficiently.
- Comfort with banking technology platforms, digital channels, and data security practices.
- Bachelor's degree in Business, Finance, Commerce, or related field; advanced qualifications in banking or finance are an advantage.
- Prior experience in banking, financial services, or client-facing roles is preferred.
📌 Relationhip manager (Bengaluru)
🏢 Yes Bank
📍 Bengaluru