Roles & Responsibilities:

1. Market Mapping & Database Creation

· Build and regularly update a comprehensive database of travel agents within the assigned territory.

· Classify agents based on business size (small / mid / large), specialization (FIT, GIT, leisure, corporate, niche), and revenue potential.

· Ensure accurate and complete data including contact details, key decision-makers, and office addresses.

· Maintain a robust pipeline of high-potential agents, focusing on quality over quantity.

2. Sales Planning & Coverage Strategy

· Prepare and execute weekly and monthly sales plans covering calls, follow-ups, and conversion targets.

· Prioritize agents based on potential and responsiveness to ensure effective market coverage.

· Engage agents through structured outreach including calls, WhatsApp, emails, and scheduled meetings.

· Clearly communicate product offerings, pricing, support, and ongoing promotions.

· Drive agents through the sales funnel from awareness to active selling.

3. Query Generation & Conversion





· Actively generate travel queries from agents and convert them into confirmed bookings.

· Manage the complete sales cycle: Query → Quotation → Negotiation → Confirmation → Payment.

4. Follow-Up Discipline

· Maintain a structured follow-up process:

- Daily follow-ups on active queries
- Weekly follow-ups on inactive agents

· Ensure no query remains unattended and all interactions are properly tracked.

· Focus on timely closure and decision-making.

5. Performance Tracking & Reporting

· Maintain daily reports on calls, visits, queries generated, and bookings confirmed.

· Track individual pipeline and conversion ratios.

· Submit weekly performance reports with achievements against targets and action plans for improvement.

6. Performance Expectations & KPIs:

This role requires consistent performance and measurable outcomes. Key performance indicators include: Number of active agents engaged, Daily call and visit targets achieved, Number of queries generated, Conversion rate (Query to Booking)

📌 Inside Sales Executive (Madurai)
🏢 Aahaa Stores
📍 Madurai