JOB DESCRIPTION
– CRM EXECUTIVE Department: Sales

Location:
Coimbatore Position: CRM Executive Position Summary We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities
• Handle customer enquiries and communications.
• Maintain accurate customer information and CRM records.
• Follow up with customers and support customer retention.
• Coordinate with the Sales Head regarding customer requirements.
• Update customer-related information regularly in the CRM.
• Track customer follow-ups and pending enquiries.
• Understand customer requirements and provide appropriate support.
• Maintain customer-related reports and documentation.
• Coordinate with the sales team for smooth customer service.




• Support the sales team in improving customer conversion and retention. Required Skills
• Customer/consumer handling
• CRM management
• MS Excel
• Positive communication skills
• Follow-up skills
• Customer relationship management
• Reporting and documentationCandidate Requirements
• Qualification: Any UG Degree
•

Experience:
1
- 2 years
• Age: 23–30 years preferred
• Languages: Tamil & English Compensation & Benefits
•

Salary:
₹13,000 – ₹18,000 per month
• Incentive: Applicable after 3 months Work Details
•

Working Hours
9:00 AM – 6:30 PM
• Notice Period: 3 months Pay: ₹13,000.00
- ₹18,000.00 per month

📌 CRM (India)
🏢 ECOG GROUP OF COMPANIES
📍 India