This is an essential position in the Client Invoicing Services team which helps delivering the services in a swift, proficient and proactive manner within the SLAs. This role not only provides a valuable platform to learn billing processes but also improves multitasking skills by handling email queries from the clients, listening and speaking to them, navigating computers and email inboxes, and data processing simultaneously. Responsibilities The key function is to support and handle the team’s processes
• Understand and become familiar with Alamy’s invoicing and billing processes for Inbox, Self-bill and magazines
• With a visual eye for images, be able to match client declarations with the available reports and identify usages to process invoices
• Work as a team to ensure team deliverables are met as per the SLAs
• Ensure that work delivered fulfills Alamy’s quality standards.



We’re looking for someone who is:
• B.com graduate with excellent English communication skills.
• Having experience of working in a BPO environment will be an added advantage
• Able to interpret customer emails accurately and sends concise replies
• Quick in analytical reflex with high level of attention to detail
• Exhibiting high level of team spirit with professionalism
• Comfortable work on MS Office applications, especially MS excel and word
• Open to work in UK shift (12:30 – 09:30 PM) and Indian holidays, if required
• Willing to work well under pressure adhering to strict timescales
• Process oriented and hence would naturally adhere to processes.

📌 Trainee - Client Invoicing Services (India)
🏢 Alamy
📍 India