Location: Hyderabad (HYD STP – Offshore Development Centre)
Experience: 4 – 7 Years
Work Mode: 100% Work from Office (All 5 Days from ODC)
Shift Timings: 24x7 Support Model (Including Rotational / Night Shifts)
Role Summary
We are seeking an L2 Cloud & Kubernetes Engineer to manage, support, and optimize hybrid cloud environments across Microsoft Azure, AWS, and Kubernetes. You will handle L1/L1.5 escalations, execute Infrastructure-as-Code (IaC) workflows, maintain workload stability, and drive operational automation in collaboration with clients and internal teams.
Key Responsibilities
- Multi-Cloud & Kubernetes Operations: Manage, monitor, and maintain the stability, availability, and performance of workloads across Azure, AWS, and Kubernetes clusters.
- Escalation & Incident Management: Act as the L2 escalation point for L1 teams, troubleshooting complex technical issues and ensuring timely incident resolution within SLAs.
- Infrastructure as Code (IaC) & Automation: Execute IaC deployments and contribute to automation initiatives for proactive issue prevention and resource optimization.
- Stakeholder & Client Collaboration: Coordinate effectively with clients, third-party vendors, and cross-functional engineering teams to ensure seamless cloud operations.
- Documentation & Governance: Author detailed technical notes, Standard Operating Procedures (SOPs), Root Cause Analyses (RCAs), and operational records.
Required Skills & Qualifications
- 4 – 7 years of hands-on experience in cloud infrastructure management and operations across Azure, AWS, and Kubernetes.
- Practical experience executing Infrastructure as Code (IaC) and supporting cloud automation initiatives.
- Solid analytical and troubleshooting mindset with the ability to work independently under pressure.
- Excellent verbal and written communication skills for client/vendor interaction and technical documentation.
- Proactive approach toward resource optimization, service improvement, and adopting emerging cloud/DevOps technologies.
- Base Location: Must be based out of Hyderabad (HYD STP).
- Work Model: Must be willing to work from the ODC all 5 days a week.
- Shift Coverage: Must be willing to work in a 24x7 support model, including rotational and night shifts.
📌 Azure & AWS & Kubernetes (Immediate to 15 Days Notice Period) (Hyderabad)
🏢 Neev
📍 Hyderabad
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