About the Opportunity
- This role is with BVC Logistics, focused on acquiring and managing retail and SME customers. The position involves field sales, customer relationship management, and driving adoption of the company’s wallet system to enable smooth customer transactions.
Role & Responsibilities
- Identify, acquire, and develop new business opportunities within the retail and SME segments.
- Conduct regular field visits, customer meetings, and market mapping within the assigned territory.
- Promote and drive the onboarding and active usage of the BVC Wallet among retail customers.
- Assist customers with wallet registration, activation, recharge, and transaction-related queries.
- Build and maintain solid customer relationships to ensure high levels of satisfaction and repeat business.
- Coordinate with Operations and Customer Support teams to ensure timely and efficient service delivery.
- Achieve monthly sales, revenue, and customer acquisition targets.
- Track market trends, competitor activities, and customer feedback to identify growth opportunities.
- Maintain accurate records of sales activities, customer interactions, and pipeline updates.
Skills & Qualifications
Must-Have
- Graduate in any discipline.
- 1–4 years of experience in retail sales, field sales, logistics, courier, banking, or fintech sales.
- Good communication and customer handling skills.
- Knowledge of local market preferred.