We are seeking an experienced Amazon Connect / AWS DevOps Services – Technical Architect to join our dynamic team in India. The ideal candidate will have a robust background in designing and implementing AWS solutions, particularly with Amazon Connect, and possess extensive experience in DevOps practices. This role requires a strategic thinker with a hands-on approach to problem-solving and a passion for delivering high-quality solutions.
Responsibilities
- Design and implement scalable and reliable AWS architectures using Amazon Connect and other AWS services.
- Collaborate with development teams to automate processes and improve CI/CD pipelines.
- Monitor and optimize system performance, ensuring high availability and disaster recovery strategies are in place.
- Provide technical guidance and support to clients and internal teams on AWS solutions.
- Work with stakeholders to gather requirements and translate them into technical specifications.
- Ensure compliance with security policies and best practices in all AWS implementations.
- Participate in code reviews and contribute to architecture discussions.
Skills and Qualifications
- 9-15 years of experience in AWS architecture and DevOps practices.
- Strong proficiency in Amazon Connect and AWS services such as Lambda, EC2, S3, RDS, and CloudFormation.
- Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
- Proficiency in scripting languages such as Python, Bash, or PowerShell.
- Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
- Familiarity with CI/CD tools such as Jenkins, GitLab CI, or AWS CodePipeline.
- Solid understanding of networking concepts, security protocols, and best practices in cloud environments.
- Excellent problem-solving skills and the ability to work under pressure.
- Solid communication skills to collaborate with technical and non-technical stakeholders.