We are looking for an Electronic Banking Support Executive with experience in Corporate Internet Banking or Retail Internet Banking. The ideal candidate should have good communication skills, Excel knowledge, and prior outbound calling experience.
Key Responsibilities
- Make outbound calls to customers regarding internet banking services and related queries.
- Assist customers with Corporate Internet Banking or Retail Internet Banking processes.
- Provide basic information and support related to banking services.
- Maintain customer records, call details, and reports using MS Excel.
- Follow up with customers and ensure timely resolution of queries.
- Coordinate with internal teams for customer support and issue resolution.
Required Skills
- 6 months to 1 year of relevant experience.
- Experience in Corporate Internet Banking or Retail Internet Banking.
- Prior experience in outbound calling.
- Valuable verbal and written communication skills.
- Good knowledge of MS Excel.
- Customer-handling and problem-solving skills.
Important Requirements
- Candidates must be based in Delhi only.
- Work from Office is mandatory.
- Current CTC should be up to ₹3 LPA.
📌 Electronic Banking Support Executive (India)
🏢 Byzan Systems Private
📍 India
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