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Objective

The Branch In-Charge is responsible for leading and managing all aspects of assigned branch

operations, with full accountability for profitability, operational excellence, customer

satisfaction, and regulatory compliance. This role drives business growth through strategic

planning, cost optimization, revenue enhancement, and team development, while ensuring

alignment with ISO standards, company policies, and core values. The position requires a self

motivated leader with strong business acumen, people leadership skills, and a proven track

record of success.

Key Responsibilities

Operational & Financial Leadership

• Own and deliver the branch's Profit & Loss (P&L;) targets, ensuring sustainable growth

and profitability.

• Develop and implement operational strategies to improve efficiency, service quality, and

financial performance.

• Review branch P&L; performance regularly and establish short-term corrective action

plans to address budget variances.

• Optimize resources including staffing, training, equipment, and systems to achieve

corporate and regional goals.

Strategy & Business Planning

• Collaborate with senior management to define regional and local goals aligned with the

branch business plan.

• Develop and execute policies, plans, and programs to meet current and anticipated

operational needs.





• Drive continuous improvement initiatives across service quality, profitability, and

growth.

Leadership & People Management

• Provide day-to-day leadership, guidance, and support to branch teams across

operations, sales, customer service, and administration.• Build, coach, and lead a high-performing, world-class team aligned with company values.

• Oversee performance management, including goal setting, coaching, mentoring, and

annual performance reviews.

• Address employee performance issues promptly and professionally in line with company

policies.

• Ensure succession planning, training, and professional development plans are in place

for key roles.

Sales, Customer & Relationship Management

• Develop and maintain solid customer relationships to ensure high service and

operational standards.

• Support sales efforts through participation in customer presentations, bids, and

promotion of company products and services.

• Provide product knowledge and training to operations and sales teams to support

revenue growth.

Compliance & Governance

• Ensure full compliance with company policies, ISO standards, and applicable regulatory

requirements.

• Standardize procedures, systems, and processes to meet customer and regulatory

expectations.

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Suparba

HR Recruiter

Growing Careers

Mobile: +919148500498

Email: [HIDDEN TEXT]

📌 Branch in charge (India)
🏢 Growing Careers
📍 India