About ISMA The Indian Sugar & Bio-Energy Manufacturers Association (ISMA) is the apex body representing India’s sugar and bio-energy industry, working closely with government, policymakers and member mills across the country.

About the role
We are looking for an Executive – Front Desk & Back Office to manage our reception and support day-to-day administrative operations. You will be the first point of contact for visitors, members and callers, and will also handle records, documentation and coordination across departments.

Key responsibilities
Front desk
• Receive and assist visitors, members and clients professionally
• Maintain the visitor register and ensure proper entry and exit procedures
• Handle incoming and outgoing calls and direct them to the right department
• Coordinate meeting room bookings
• Maintain records of dak, letters and couriers received and despatched
• Keep the reception area organised and presentable




• Maintain confidentiality while handling organisational information Back office
• Carry out data entry and maintain accurate records
• Prepare, verify and maintain documents, files and registers
• Update databases, spreadsheets and other office records
• Coordinate with internal departments to complete administrative tasks on time
• Track pending work and update the reporting manager Requirements
• Graduate or equivalent
• 2 to 5 years of experience in front desk and back office roles
• Working knowledge of MS Office, Excel and email
• Good verbal and written communication skills
• Strong organisational and time management skills
• Accuracy in data entry and document handling
• Professional, positive and service-oriented approach Reporting to: Head (HR & Administration) Employment type: Full time

Location:
New Delhi To apply: Send your CV to [email protected]

📌 Executive – Front Desk (India)
🏢 Indian Sugar & Bio-energy Manufacturers Association
📍 India