Business Operations Manager (Navi Mumbai)

Business Operations Manager (Navi Mumbai)

13 Nov
|
Bharat Serums and Vaccines
|
Navi Mumbai

13 Nov

Bharat Serums and Vaccines

Navi Mumbai

Purpose of the Role To provide end-to-end business coordination and operational support for the LATAM region by driving sales tracking, distributor management, regulatory coordination, business reviews, commercial operations, tender management, marketing execution, and cross-functional stakeholder alignment to ensure achievement of regional business objectives.

Key Responsibilities
1. Sales Performance & Business Analytics
• Monitor primary and secondary sales across LATAM markets.
• Support order execution, distributor onboarding, agreements, and customer code creation.
• Analyze sales deviations and drive corrective action plans with country managers.
• Track distributor inventory, stock movement, and Days of Inventory (DOI).
• Consolidate monthly, quarterly, and annual forecasts.
• Support budgeting, target setting, and gap analysis exercises. 2. Business Reporting & Strategic Support
• Coordinate Business Review Meetings (BRM) and Leadership Review presentations.
• Consolidate commercial, regulatory, financial, and strategic updates from countries.
• Prepare management reports, executive summaries, and leadership presentations.
• Monitor strategic initiatives and action trackers.
• Support ad hoc business analysis and leadership requests. 3. Regulatory & Product Registration Coordination
• Track recent product registrations, renewals, and filing plans.
• Coordinate with regulatory teams and consultants to resolve registration challenges.
• Manage dossier submissions and documentation follow-ups.




• Ensure alignment of commercial priorities with regulatory timelines.
• Coordinate country-specific artwork and packaging requirements. 4. Portfolio & Business Development Support
• Identify potential products and molecules for LATAM markets.
• Conduct market opportunity and attractiveness assessments.
• Support portfolio prioritization and business case preparation.
• Evaluate commercial potential for new product opportunities. 5. Distributor & Country Management
• Coordinate with country managers on business performance and market priorities.
• Drive distributor follow-ups for orders, forecasts, inventory, and execution.
• Manage local operational matters and market-specific issues.
• Track marketing, salary, and commercial debit notes.
• Coordinate commercial discussions and business requirements across markets. 6. Commercial Operations & Finance Coordination
• Monitor customer receivables and collections.
• Manage debit notes, provisions, reimbursements, and payment follow-ups.
• Coordinate with finance teams on commercial and payment-related issues.
• Validate business review financial data and commercial metrics. 7.



Tender & Institutional Business Management
• Identify and evaluate tender opportunities.
• Coordinate pricing and commercial feasibility assessments.
• Support tender documentation and submission processes.
• Track tender status, outcomes, and post-award requirements.
• Liaise with distributors and internal stakeholders throughout the tender lifecycle. 8. Marketing & Go-to-Market Execution
• Support product scale-up initiatives across LATAM countries.
• Coordinate brand plans, launches, and marketing activities.
• Manage marketing budget tracking and activity planning.
• Monitor CRM and field force reporting compliance.
• Coordinate KOL, trademark, and medical initiative follow-ups. 9. Cross-Functional Coordination
• Liaise with Supply Chain, Regulatory, Finance, Legal, Marketing, and Commercial teams.
• Track product availability, dispatches, and operational issues.
• Coordinate NDAs, contracts, trademark, and legal documentation.
• Facilitate stakeholder alignment and governance cadence.
• Drive resolution of urgent business continuity matters. Requisite for the role
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• MBA / PGDM in Marketing, International Business, Finance, or related discipline.
• 3-4 years of experience in Business Operations, Sales Operations or Regional Business Coordination. International Market exposure will be added advantage.
• Prior exposure to pharmaceutical, healthcare, life sciences, or multinational distribution markets preferred.

📌 Business Operations Manager (Navi Mumbai)
🏢 Bharat Serums and Vaccines
📍 Navi Mumbai

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