E-commerce Channel Manager

Location:
GK-2, Delhi (On-site) | Full-time ABOUT LOOP LAB Loop Lab is a fast-growing functional hair accessories brand that makes hair styling possible without damage. We are a lean team that moves quickly and owns its numbers. THE ROLE As our E-commerce Channel Manager, you'll own sales across all our online channels: our D2C website and the marketplaces (Amazon, Myntra, Nykaa, Flipkart and others). You'll be accountable for revenue, profitability and brand quality on each channel, and you'll help build the playbook for adding new ones.

WHAT YOU'LL DO
• Own revenue targets and channel-level profitability, and report on them weekly
• Manage listings end to end: catalogue setup, titles, images, A+ content, pricing and offers, and keeping the brand consistent across channels
• Run marketplace advertising (Amazon Ads, Myntra and Nykaa ads) against transparent ROAS and ACOS targets
• Plan and execute sale events (Prime Day, Big Billion Days, EORS and others) with stock, pricing and creative ready in advance
• Work with Ops on inventory planning, replenishment, warehouse inbound and order fulfilment
• Track and improve ratings, reviews, returns and account health, and handle seller support escalations
• Manage day-to-day merchandising, offers and conversion on the D2C website,



working with the Growth Manager on paid traffic
• Research competitors and categories to spot pricing, assortment and ranking opportunities
• Help onboard new marketplaces and channels as we grow WHAT WE'RE LOOKING FOR
• 2-4 years of hands-on marketplace or ecommerce channel experience, ideally with a D2C beauty, fashion or lifestyle brand
• Experience managing listings and ads on Amazon, plus exposure to at least one fashion or beauty marketplace (Myntra, Nykaa, Flipkart)
• Working knowledge of marketplace ads, listing SEO and the metrics behind them (conversion, ACOS, TACoS, returns)
• Comfortable with Shopify and with Excel or Google Sheets for analysis
• Numbers-first and ROI-driven, with a bias for action
• Clear written and verbal communication
• Willing to learn fast and take ownership without heavy supervision GOOD TO HAVE
• Experience with seller central tools, bulk upload templates and automation tools
• Exposure to quick commerce or offline retail channels WHY JOIN US
• Own a function at the centre of a brand that's scaling fast
• Work directly with the founder and a small, high-ownership team
• Room to grow into a senior channels role as we scale

📌 E-commerce Channel Manager (Kangrinboqe Peak)
🏢 Loop Lab
📍 Kangrinboqe Peak