Job Overview We are looking for a confident and customer-focused Calls & Customer Support Representative with good English communication skills. The candidate will be responsible for handling customer queries, making and receiving calls, providing accurate information, and ensuring a positive customer experience. Roles & Responsibilities
• Handle incoming and outgoing customer calls professionally.
• Communicate with customers in English and understand their queries.
• Provide accurate information
about the company
's products and services.
• Resolve customer issues and queries in a polite and timely manner.
• Follow up with customers whenever required.
• Maintain proper records of customer interactions and call details.
• Ensure customer satisfaction through effective communication and support.
• Coordinate with the internal team to resolve customer concerns. Required Skills & Qualifications
• Good verbal communication skills in English.
• Strong interpersonal and listening skills.
• Basic computer knowledge and familiarity with MS Office.
• Ability to handle customer queries patiently and professionally.
• Good problem-solving and multitasking abilities.
• Freshers and experienced candidates can apply. Perks & Advantages ? Friendly Work Culture – Work with supportive managers and a collaborative team that values creativity and growth. ? Beautiful Office Infrastructure – Experience one of the most aesthetically pleasing and well-designed offices in Jaipur. ? Gaming Zone – Unwind and recharge in our dedicated gaming area—because great ideas need relaxed minds. ? In-House Library – Access a curated collection of books for learning, motivation, and leisure reading. ? Growth-Oriented Learning – Real-time exposure to live projects and the chance to work closely with experienced professionals. ? Access to Premium Tools – Learn and explore AI tools, design platforms, and content automation as part of your day-to-day tasks. ? Fun Fridays & Celebrations – Regular team-building activities, themed days, and festival celebrations to keep the fun going. ? Green Workplace – A fresh and calming atmosphere with plants and open spaces that boost productivity and peace.
📌 Customer Support Representative (Jaipur)
🏢 EMIAC technologies
📍 Jaipur
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